A delivery app is looking for a junior Analyst to manage Jira tickets, working closely with senior Project and PMO Leads to ensure all processes run efficiently, and issues are triaged and addressed in a timely manner. 

Responsibilities

• Review ticket backlog on JIRA, ensuring nothing remains stationary, and issues are being addressed in order of priority 
• Liaising with relevant teams and stakeholders to ensure tickets can be actioned and projects run on time
• Assess current processes and suggest adjustments and improvements to ensure the team is running effectively 

Requirements

• Past experience of working with and managing JIRA tickets
• Prior use of Saleforce, with ability to understand content of technical tickets being logged in relation to the platform 

Other Details

• Start date: ASAP
• Duration:  6 months
• Day Rate £130 - £140 PAYE
• Location: Hybrid, 50% in central London office